SpaCityTV APP

Privacy policy

Updated November 2, 2026

This policy covers SpaCityTV APP, operated by SpaCityTV, public programming viewed through the app and spacitytv.com, its publisher portal at spacitytv.com/publish and its app support form at spacitytv.com/app/support.

Your camera stays on your device

The app uses the camera to recognize participating images and align videos. Image recognition happens on your device. SpaCityTV APP does not send camera frames to us, record your camera feed or access your microphone, photo library or contacts. You can revoke camera permission in device Settings.

Channels and downloads

You do not need a viewer account. The app downloads channel information, reference images and videos over the internet. It keeps your selected channel and downloaded content on your device. Removing the app removes its local data.

Watching public programming

The Watch area loads public SpaCityTV pages and videos over the internet without requiring camera access or a SpaCityTV viewer account. Some videos are delivered from our website; others use embedded Facebook or Cloudflare Stream players. Opening a page containing an embedded player connects your device to that provider, even before you press Play. Requests disclose your network address, the requested player or video, browser or device software information and the SpaCityTV website origin. Playback and interaction can send further requests to the provider.

The iPhone app's built-in viewing area uses temporary website storage instead of saving that viewing session's website data persistently on the device. This does not prevent SpaCityTV, its hosting providers or a video provider from receiving and retaining information on their servers. It is separate from downloaded scanner content.

Video providers may use cookies or similar technologies according to their policies and the restrictions and choices on your device. If you choose to open a provider's own website, that page uses its own browser session and privacy practices; the built-in viewing area's temporary storage does not govern that separate session. A provider may offer its own sign-in and privacy controls. SpaCityTV does not receive your provider password. Read the Meta privacy policy and Cloudflare privacy policy for the embedded services.

Network information and service diagnostics

Our hosting providers retain operational records that can include your IP address, country-level network information, browser or device software information, requested resources, response status, errors and request-processing times. We and our providers use this information to deliver and protect the service, investigate problems and maintain performance. These records can be associated with a network address even when you do not have a viewer account. Country information comes from your internet connection; SpaCityTV APP does not request GPS or precise device location.

Our website's hosting service also measures page views and unique visitors to help us understand website use. Viewing SpaCityTV pages inside the app makes website requests as well. Hosting records and traffic statistics follow the providers' retention policies. SpaCityTV does not request your device's advertising identifier, combine our service records with other companies' data for targeted advertising, or sell your personal information. Embedded video providers handle information under their own policies as described above.

Optional SpaCityTV reporting

Our own reporting is off until you choose “Allow reporting.” It measures public page visits, visible video playback and watched time, app download-link clicks, property views, video tours, contact-button clicks, and listing-form starts and submissions for review. These counts do not tell us whether a download became an installation, a contact click became an inquiry, or a property sold.

When allowed, we use a random session identifier, a normalized page route, event time and approved content identifiers. We may record country from the hosting network and broad referral or campaign categories. We do not put names, email addresses, phone numbers, message text, raw IP addresses, device identifiers, full referring URLs, search terms or precise location in this reporting. We do not use Google Analytics or advertising pixels for this reporting.

Your reporting choice is stored in the browser. The random reporting session lasts up to 30 minutes and uses temporary session storage. The iPhone app’s temporary viewing storage may ask for your choice again when its viewing session is recreated; its website sessions do not identify first app opens or returning app installations. Global Privacy Control and Do Not Track keep optional reporting off. Use “Reporting preferences” on a public page to decline or withdraw at any time. Withdrawal stops further collection and clears the local reporting session; it does not remove previously received counts.

Detailed events and session records have a 30-day reporting window. Aggregate counts have a 90-day reporting window. Expired records are removed in bounded batches when the reporting service receives requests, so physical deletion may happen later; reports exclude expired windows. Only authorized SpaCityTV administrators can view reports. Hosting records and embedded video providers follow their separate practices described above.

Contacting support

If you choose to use the support form, we collect your email address, message, topic and optional name, along with the time and reference number of your request. These details are stored in our private support inbox and used to answer your request, fix reported problems and prevent abuse. They are not displayed publicly or used for advertising.

Support messages are kept until they are no longer needed to handle your request and related follow-up, or you ask us to delete them. Only authorized administrators can read and remove requests. Hosting and email providers process information as needed to store a request or deliver a reply; their operational records and backups follow their own retention policies.

Publisher accounts and subscriptions

Publishers sign in with ChatGPT. We receive the account identifier and email address, and store the submitted business name, requested plan, subscription access dates and payment references used to verify access. We also store publisher uploads, experience details, review notes and records of account and content approvals. These are available to the publisher and authorized SpaCityTV administrators. Submitted content and its contact buttons become available to app viewers only after SpaCityTV approves and releases it; there is no public trigger-image gallery.

Toast handles subscription enrollment, payment details and recurring billing when enrollment is available. SpaCityTV does not collect or store card numbers in the publisher portal. SpaCityTV verifies payments in Toast before granting a paid access period. A publisher account request does not take payment. Toast has its own privacy policy and account controls.

We retain publisher information and uploads to operate the account, review content, maintain payment and approval records and handle support. You may remove unused uploads through the portal and request account closure or deletion through support. Some transaction, audit and backup records may be retained where needed for recordkeeping or to resolve a dispute. Previously downloaded app content may remain on viewers’ devices after access ends.

Property listings and paid promotions

Agents and advertisers sign in with ChatGPT to submit property details, business information, photos, optional videos and contact information. We store the submitting account identifier, private review contact email, submissions, review notes and approval records. Promotion requests also include requested placement and dates, the owner's quote, payment instructions and verified payment references. Unapproved submissions are visible only to their submitting account and authorized SpaCityTV administrators.

Approved property listings show the submitted address, property details, media, agent and brokerage names and the contact details marked public in the form. Approved, paid and scheduled promotions show the advertisement and its destination. Private review email addresses, payment references and review notes are not published. Payment follows the instructions supplied with the quote; the promotion form does not collect card details. We keep submission and payment records to operate the service, review content and resolve account questions. Contact support to request a correction, removal or deletion.

For sponsored cards, we record an impression when at least half the card is visible for about one second, and record clicks on the advertisement. Each event has a random request identifier, promotion identifier, event type and time. These event records do not include a viewer account, IP address or device advertising identifier. Advertisers and administrators see aggregate counts, which may include repeat visits and are not counts of unique people or confirmed inquiries. Hosting providers may still retain network diagnostics as described above.

Business links and directions

Call, email, website and directions buttons open other apps or websites only when you choose them. A destination address is passed to Google Maps for directions. SpaCityTV APP does not request your location; any location permission you grant to a maps app is handled by that app. Those services have their own privacy policies.

Your choices

You can use the scanner without submitting a support request. To ask about your information, request a correction or deletion, or raise a privacy concern, use the support form and choose “Privacy or deletion.” Include your request reference if you have one. We may need to verify that you control the email address before disclosing or changing personal information.

Changes to this policy

We will update this page when these practices change and show the updated date above.